Returns & Exchanges

At Pixio, we stand by the quality of our high-performance displays and gaming gear. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate a Request

  Visit our online returns portal and enter your order number and email address to start your return or exchange process.

• 2.
  Prepare Your Package

  Securely pack your item in its original packaging, including all cables, manuals, and accessories to ensure a smooth inspection.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our support team and drop off the package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians verify the condition of the hardware, we will process your refund or ship your replacement within 3-5 business days.